What stays on your device
Apply with AI stores its provider credentials, writing profile, settings, and locally derived work history in Chrome’s local extension storage. The licensing service is not designed to receive your AI access tokens, API keys, job descriptions, proposals, client messages, profile content, prompts, or generated drafts.
Anyone with access to your local Chrome profile or computer may be able to access locally stored extension data. Disconnect providers and remove extension data before giving another person access to that profile.
What the account service stores
- Your sign-in email and optional display name.
- Billing-customer and subscription identifiers, plan, status, and relevant renewal or end dates.
- Your entitlement state and a limit of two active installations.
- Random installation identifiers, customer labels, extension versions, and last-seen timestamps.
- Release metadata, webhook replay records, and allowlisted audit events needed to protect downloads and investigate account changes.
Payment and infrastructure providers
Stripe processes checkout, subscription payments, invoices, payment-method changes, and the customer portal. Stripe may receive the billing and payment information you provide on its hosted pages under its own terms. Apply with AI retains Stripe customer, subscription, Price, Event, status, and relevant billing-date identifiers; it does not copy card or bank details into Supabase.
Supabase provides authentication, PostgreSQL, and private file storage; Vercel hosts the Next.js application; and GitHub is the private upstream release source. Apply with AI does not use Stripe Tax unless a checkout explicitly displays a tax calculation.
Security and retention
Secrets are server-only. Release files are private and shared through short-lived links. Raw installation activation secrets are returned once and only a cryptographic hash is stored. Operational logs must not contain Upwork content or provider credentials.
Account, billing, entitlement, security, and audit records are retained only for as long as needed to provide the service, protect accounts, resolve disputes, and meet accounting or legal obligations. Data that is no longer required is deleted or de-identified.
Support conversations and notifications
When you contact us through your account, we store the request category, subject, messages, timestamps, and conversation status with your account. You can view your own conversations; authorized administrators can review and reply to them alongside your account, subscription, license, and device details.
When you email support@applywithai.app, Resend receives and processes the sender address and name, recipients, subject, message content, delivery headers, and attachment metadata. A new direct email creates an email-only support ticket, while a reply to the private address included in one of our messages continues that existing conversation. Email alone is not treated as proof of a signed-in account identity. Attachment contents stay with the email provider and are not downloaded into the support database.
For troubleshooting and abuse prevention, support submissions made through the website may also record the request IP address observed by our hosting provider, browser user-agent information, and the page path without its query string. This diagnostic context is restricted to administrators, expires after 30 days, and is removed during scheduled or subsequent support cleanup. An IP address may identify a proxy or shared network rather than an individual; provider webhook addresses are not recorded as customer addresses.
Administrator replies create account notifications for signed-in customers and send the reply content through Resend when email delivery is enabled. We do not include request IP addresses, private diagnostics, account entitlements, or device details in those emails. Conversations and delivery records are retained while needed to provide support and resolve account issues; you can request deletion through the contact below.
Privacy requests
For privacy questions or to request access, correction, export, or deletion of your account data, email support@applywithai.app. Please do not include AI credentials, client messages, or payment-card details.
Independent product
Apply with AI is not affiliated with, endorsed by, or sponsored by Upwork, OpenAI, or Anthropic. Product names are used only to describe compatibility.